Support and FAQShift Agent uses text (SMS) messages in a number of instances to communicate the most important information to each employee. Here are examples of what the system sends to employees in different cases. We strive to be clear, and to maintain the integrity of store authority within the messages.
Types of messages
1. During trades and giveaways:
When a trade still needs to be approved, but it has been accepted by a teammate:
When a giveaway still needs to be approved, but it has been accepted by a teammate:
When a trade has been approved, and their schedule has been updated:
When a giveaway has been approved, and the shift is added to their schedule:
