Availability Request Exception

Here is how to grant availability exceptions.

Day Off Requests Without Stress

This entry is part 1 of 13 in the series Days Off

With Shift Agent,  you can set a Days Off policy and have the system enforce that policy. Set your Days off policy (advance notice requirement, etc) Manage Soft Limits for how many requests you think you can allow on each day of the week The Basics: Shift Agent is designed to help you place the responsibility […]

Days Off – Grant Overrides

This entry is part 13 of 13 in the series Days Off

As a result of your store day off policy, there may be situations where you need to allow an employee to make a request for a day off that is outside of your normal pattern. There are three main parts to how Shift Agent give you control of Day Off requests: Days Off Policy Soft […]

Days Off – Report View

This entry is part 12 of 13 in the series Days Off

Shift Agent presents the Days Off report in a graphical way.  It allows you to see real time stats and answer all kinds of questions about the trends in requests. Explanation of the report: On a given day, there are a number of things that the report is relaying to you: The limit for the […]

Days Off Limits

This entry is part 3 of 13 in the series Days Off

Shift Agent allows you to create some boundaries for Day Off requests that we call Soft Limits™. There are three main parts to how Shift Agent give you control of Day Off requests: Days Off Policy Soft Limits – explained in this post Overrides & Exceptions Employees still have the option to submit requests that are […]

Days Off per Employee

This entry is part 7 of 13 in the series Days Off

The Days Off area on an employee profile gives you lots of important information. How many total requests they have given you and their status The number of full days they have requested The number of partial days they have requested Ability to see Pending, Approved, Disapproved, and Expired requests.  See all the requests in detail. […]

Days Off Policy

This entry is part 5 of 13 in the series Days Off

You can set a simple days off policy for your store to help you establish the right level of flexibility and control for your team.  There are three main parts to how Shift Agent give you control of Day Off requests: Days Off Policy – explained in this post Soft Limits Overrides & Exceptions Setting […]

Manage Days Off

This entry is part 2 of 13 in the series Days Off

Shift Agent is provides powerful Days Off management tools that empower you to control the flow of communication. View all requests in the Days Off Calendar by Pending, Report (history) and the Calendar List view.   You can also set limits for days of the week for the number of requests you can approve on […]

Over the Limit – Days Off

Managers are able to set limits for the number of requests that they believe that they can allow to help them make good decisions. Submitting requests that are over the limit If you make a request that comes in over the limit for that day, you will be made aware. You are still able to submit the […]

Remove Day Off Request

This entry is part 11 of 13 in the series Days Off

In the event that a Day Off request is no longer needed by one of your employees, a MGR can remove the request.  (Employees have the option to cancel their request themselves if it is no longer needed.  Effectively, this allows them to make themselves available again.) Removing the request will cause Smart Scheduling to reconsider the […]

Request Response View (Days Off)

This entry is part 4 of 13 in the series Days Off

The Days Off Response window is packed with useful information to help you make the right decision for each request. There are four important areas we will draw your attention to with regard to managing days off.  Your responses to requests are implemented throughout the scheduling system via Smart Scheduling. Overview of Features View Requests […]

Status of Days Off

This entry is part 9 of 13 in the series Days Off

On an employee profile, you can see the status of each Days Off request. The following are the various statuses that a Day Off request may have: Pending:  The request has been submitted, but a manager has not yet responded.  (the employee cannot assume the request has been granted or denied, and should be prepared […]